Your privacy,respected.

1. a."Personal Information" means any information that relates to an identified or identifiable individual and includes any information capable of identifying you directly or indirectly.
2. b.This Privacy Policy applies to all users of our website and mobile application, members, visitors, guests, prospective customers, event attendees, vendors and any other individuals who interact with The Berry Coworks.
3. c.References to "you" or "your" mean any individual whose Personal Information is collected by us.

Depending on your relationship with us, the services you use and the features you access, we may collect the following categories of information:

1. a.Website and Mobile Application Information: This Privacy Policy also applies to your use of The Berry Coworks mobile application ("App"). When you use the App, we may collect information necessary to create and manage your account, provide coworking and workspace-related services, process bookings and reservations, facilitate access to our facilities, communicate with you, and maintain the security and functionality of the App. Depending on the features you use and the permissions you grant, the App may access or collect information such as your name, email address, telephone number, account and membership details, booking and transaction information, device information, IP address, and other information described in this Privacy Policy.
2. b.Contact Information, including your name, email address, telephone number, mailing address and company details.
3. c.Professional Information, including your company name, designation, industry and business profile.
4. d.Identity Verification Information, including government-issued identification documents, photographs, address proof and other information required for visitor management, security verification or compliance purposes.
5. e.Billing and Payment Information, including billing address, GST details, payment information and transaction records.
6. f.Workspace Usage Information, including membership details, booking history, meeting room reservations, visitor registrations, access logs, Wi-Fi usage information and service requests.
7. g.Communications Information, including emails, messages, enquiries, feedback, support requests and any information voluntarily provided by you.
8. h.Device and Usage Information, including IP address, browser type, operating system, device identifiers, pages visited, referral URLs and interactions with our website or App.
9. i.Location Information, where permitted by your device settings or required to provide location-based services.
10. j.CCTV and Security Information collected through surveillance systems installed at our facilities for safety, security and operational purposes.

We may receive Personal Information about you from:

1. a.Your employer, company or organization.
2. b.Referral partners, brokers and business partners.
3. c.Event organizers and community partners.
4. d.Service providers assisting us in operating our business.
5. e.Publicly available sources where permitted by applicable law.

We may collect, use and process your Personal Information for the following purposes:

1. a.To provide coworking, office space, meeting room and related services.
2. b.To create and manage accounts and memberships.
3. c.To process and manage bookings, reservations and visitor registrations.
4. d.To verify identity and maintain the security of our premises and facilities.
5. e.To facilitate access to our facilities and manage workspace usage.
6. f.To communicate with you regarding enquiries, bookings, memberships, invoices, account-related matters and support requests.
7. g.To improve our services, facilities, website, App and customer experience.
8. h.To organize events, networking opportunities and community initiatives.
9. i.To send updates, newsletters, promotions and marketing communications, subject to applicable law.
10. j.To detect, investigate and prevent fraud, unauthorized access, misuse and security incidents.
11. k.To maintain the security, functionality and performance of our website, App, systems and services.
12. l.To comply with legal, regulatory and contractual obligations.
13. m.To establish, exercise or defend legal claims.

We do not sell your Personal Information. We may disclose your Personal Information to:

1. a.Service providers engaged to support our operations.
2. b.Payment processors, technology providers and cloud service providers.
3. c.Professional advisors including lawyers, auditors, consultants and accountants.
4. d.Building owners, property managers or facility operators where necessary for operational or security purposes.
5. e.Government authorities, regulatory agencies, law enforcement authorities or courts where required by applicable law.
6. f.Any entity involved in a merger, acquisition, restructuring, financing, transfer of assets or similar corporate transaction.
7. g.Other third parties where disclosure is necessary to provide a service requested by you, fulfil a contractual obligation, protect our rights or property, or comply with applicable law.

All such disclosures shall be made only to the extent necessary for the purposes described in this Privacy Policy or as required by law.

We retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected, including:

1. a.Providing services and managing memberships and accounts.
2. b.Maintaining business and financial records.
3. c.Complying with legal and regulatory requirements.
4. d.Resolving disputes and enforcing contractual obligations.
5. e.Preventing fraud, misuse and unauthorized access.
6. f.Maintaining records necessary for security, accounting, audit and legitimate business purposes.

Upon expiry of the applicable retention period, Personal Information may be securely deleted, anonymized or archived in accordance with applicable law.

1. a.We will take reasonable steps to delete or anonymize Personal Information associated with your account that we are not required or permitted to retain.
2. b.Your account may be deactivated or permanently deleted, and you may no longer be able to access account-related features, membership information, booking history or other services associated with the account.
3. c.Certain information may remain in our records where retention is required or permitted by applicable law, regulation, contractual obligations, accounting requirements, security requirements, fraud prevention, dispute resolution or the establishment, exercise or defence of legal claims.
4. d.Information that has been aggregated or anonymized so that it can no longer reasonably be associated with you may be retained and used for legitimate business purposes.
5. e.Where your Personal Information has been shared with service providers who process information on our behalf, we may take reasonable steps to request deletion or appropriate handling of such information, subject to their legal and contractual obligations.
6. f.Deletion from active systems may not result in immediate deletion from backup, archival or disaster-recovery systems. Such copies may be retained for a limited period in accordance with our security, backup and retention practices and will be deleted or overwritten in the ordinary course.

We implement reasonable technical, administrative and organizational measures designed to protect Personal Information against unauthorized access, disclosure, alteration, misuse or destruction. While we strive to protect your information, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

1. a.Access Personal Information held about you.
2. b.Request correction or updating of inaccurate information.
3. c.Request deletion of Personal Information where legally permissible.
4. d.Withdraw consent where processing is based on consent.
5. e.Object to certain forms of processing.
6. f.Request information regarding the manner in which your Personal Information is being processed.
7. g.Request deletion of your account and associated Personal Information in accordance with Section (9) of this Privacy Policy.

We may require verification of identity before acting on any such request.